IT & Administrative Assistant - The National Democratic Institute
The National Democratic Institute
1d ago
source : BetaJob

Location : Abuja

Employment Type : Full-time

Reports to : Security and Logistics Manager and the Communications Officer.

Job Summary

  • NDI Nigeria seeks to hire an IT and Administrative Assistant who will join its Security & Logistics Team based in Abuja.
  • The IT and Administrative Assistant will establish and maintain a well-functioning IT support operation for the NDI-Nigeria Office.
  • This position is available immediately.

    Primary Responsibilities

  • Under close supervision, provide day-to-day IT and Administrative support to staff.
  • Daily administering and maintaining the office network.
  • Providing help desk support to all staff.
  • Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology
  • Providing daily assistance on the usage of Microsoft Office Suite to all staff.
  • Regularly updating staff antivirus software.
  • Trouble shooting all faulty IT equipment (hardware and software) such as laptops, desktops, printers, scanners, and photocopiers.
  • Ensuring that the internet connectivity is up and running at all times with little or no down time.
  • Assist new staff to activate NDI gmail account.
  • Keep a log of all IT problems and solutions provided.
  • Replacing used / finished toner cartridges in all the printers and copiers with new ones.
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and / or escalates to other technical resources as appropriate
  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
  • Establish and maintain a well-functioning IT support operation for the Nigeria office.
  • Performs other duties as assigned
  • Required Skills and Abilities

  • Bachelor’s degree in Computer Science or related subjects, graduate degree preferred.
  • Minimum two (2) years of experience working on technology; preferably in international development.
  • Excellent communications skills, verbal written and via online mediums (such as IM)
  • Ability to provide technical advice on IT usage to partners in various cultural environments
  • Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
  • Capacity to build and maintain relationships and to work effectively in a multicultural and multi-ethnic environment respecting diversity.
  • Experience with Microsoft Word, Excel, PowerPoint and Outlook
  • Working knowledge of PC-based word processing and spreadsheet applications;
  • Experience with the Google Apps suite (Gmail, Calendar, Google Drive, G+, etc.) is strongly desired.
  • Remuneration

  • Salary is commensurate with the NDI Nigeria salary scale.
  • Benefits and a housing allowance will be provided.
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