Head, Business Process Improvement-Flour Mills of Nigeria Plc
Flour Mills Of Nigeria Plc
Lagos
4d ago
source : BetaJob

The Job

  • The Head of business process improvement (BPI) will work closely with the relevant stakeholders and a small team to catalyze continuous improvement by helping BU line management to identify and capture opportunities for efficiency (and effectiveness) gains across the group.
  • Apply process reengineering and continuous improvement methodologies and principles in a structured, actionable, and measurable way.
  • Reinforce a winning culture of excellence by championing process improvement projects and initiatives
  • support various change management programs and, in general, acts as an agent of change.
  • Interact with all levels of management to understand deeply and document existing processes, analyze data, and recommend enhanced (or entirely new) business processes in line with best practices.
  • Maintain electronic inventory of business processes and coordinate updates to the inventory.
  • Actively seek and identify opportunities to improve work processes, enhance the quality of service and productivity, and advocate convincingly such opportunities to the process owners and senior management.
  • Develop and monitor scorecards and / or trackers to measure the success of process improvement initiatives
  • Support the development and implementation of policies and procedures necessary to achieve best practices in all areas of operations.
  • Stay abreast of leading practices for business process documentation and execution
  • Champion process improvement methodologies.
  • Foster a process-based (but still entrepreneurial) culture via communication, performance management and measurement, knowledge management, and people development.
  • Partner with functional heads and BU leaders to share continuous improvement best practices.
  • Coach functional teams on best process improvement practices, drive behavior change, and change adoption.
  • Qualification

  • First degree preferably in the fields of Engineering, Management, Business Administration, Computer Science, Operations Research, Organisational Behaviour, Mathematics or Finance.
  • A master’s degree in any of the above or related fields and / or an MBA would be a plus.
  • Project management qualifications would be a plus.
  • Experience :

  • Minimum of 7 years of relevant experience with a major manufacturing player or a top-notch management or technology consultancy firm.
  • The person must :

  • Ensure better planning and forecasting capabilities because of lean and automated processes.
  • Ensure internal & external SLAs (gold standard) for all major processes.
  • Ensure savings or other productivity gains because of process improvement and / or other initiatives.
  • Ensure cost savings and cost avoidance.
  • Ensure the improved level of stakeholders’ alignment.
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