Account Manager (Home Care)
5067-BASF West Africa Ltd.
Lagos, Nigeria
5d ago

We are the world's leading chemical company because we offer intelligent solutions for our customers and for a sustainable future.

We link and develop people with diverse talents all over the world. For you, this means a variety of ways to advance. Not only your performance, but also your personality matter to us.

At BASF, careers develop from opportunities. BASF’s regional division EMEA Europe, Middle East, Emerging Europe and Africa.

BASF operates in more than 50 countries in the region. For BASF the EMEA region is our most important market.

What you can expect

The successful incumbent will be responsible for ensuring and developing lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio for Home Care-I&I and Industrial Formulators.

Duties will include the following :

  • Be the first technical support point for the customers
  • Identify & attract new customers, pursue new applications & interact with corresponding functions, like Application Technologies, Marketing, Product Management and Supply-Chain, leading to profitable business
  • Apply the overall sales process, aiming to meet or exceed the sales targets and optimize profit and market shares regionally
  • Provide accurate sales forecasts, supporting efficient planning of products and services
  • Truly understand customer needs / requirements and find the adequate solutions for the customer aiming a unique value proposition
  • Negotiate and close deals or contracts with customers and provide operational guidance and support to his department to ensure implementation
  • Optimize product portfolio and customer portfolio considering local complexity and trends
  • Collaborate, cross - divisionally, with sales team members to achieve the Africa strategy targets
  • Contributes to bottom-up sales & delivery planning in line with egional strategy & BU sales management
  • Ensure that the agreed target KPI s (volumes, cCM1, DSO) will be achieved
  • Ensure up to date sales planning forecast for all customers is communicated to relevant stakeholders
  • Represents actively BASF’s interests in the local market (e.g. industry associations, regional fairs and forums, regional events and lobbying)
  • Accurate and proactive on-time reporting about trends and opportunities (e.g. visit reports, forecast, opportunity pipeline, customer account plans.)
  • Operational guidance and support of the relevant OTC team
  • Prepares comprehensive local market analysis with focus on market demand, needs and dynamics
  • Creates, implements, and updates regional sales concepts for the BU related industry taking the SBU strategy and the local sub regional strategy into account
  • Prepares and updates competitor profiles
  • What we expect

  • Chemistry or chemistry related background from a reputable university (MBA will be an advantage)
  • Minimum of 5 years’ experience in chemical industry and formulation
  • Sales and account management experience
  • Understanding the landscape and major players in West Africa
  • Value chain and application knowledge
  • Knowledge in product management, strategic marketing and market analyses
  • We offer

    Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team. Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.

    Closing date : 17 September 2021

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