Officer, Load Planning
3d ago

Job Description

We transport cargo every day to over >

110 stations across Asia on behalf of our customers, and coordinate with many Cargo Terminal Operators (CTOs). We rely heavily on CTOs to ensure we can maximize our ability to sell and transport cargo.

The success of selling and maximizing cargo space relies heavily on planning and strong communication / co-ordination between CTO’s and our Load Planners.

Load Planners are at the frontline of operations and the first to understand when our cargo transportation plans are not able to proceed as intended.

They re-act quickly to abrupt changes and find creative re-routing solutions to ensure every single delivery is transported as intended.

We are looking for a puzzle-loving, analytical and quick-thinking Load Planners who can comfortably utilize our centralized cargo management system to plan for hour-to-hour cargo loading activities.

As a Load Planner, you will be working with a team of 8-10 people they will be your lifeline and your family when all the cargo planning action takes place.

You will be based out of our GTR warehouse in LCCT. As we are a 24 : 7 operations, this role will be on a full-time shift basis and you will be reporting daily to the Team Lead of Load Planning.

You will fit perfectly in this role if you are detailed oriented and analytical and able to exercise those skills in a high-pressure and fast-paced environment.

Throughout your role, communication in English will be critical and you can expect to use Microsoft Excel on a regular basis.


As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities.

That said, the bulk of your working hours should involve you having to :

Distribute our bookings for the day across our flights to ensure we fill the available cargo space on each flight

Proactively respond to unpredictable daily situations which affects our ability to carry cargo as planned

Co-ordinate with the CTO operator to ensure the build-up process transports all (or more) of booked cargo

Help re-plan cargo that has been left behind and inform customers on a timely basis

Find clever ways to route cargo through our network to the intended destination

Ensure data accuracy of cargo that is transported with us

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership.

Put simply, you are a leader, we all are leaders and good leaders :

Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves

Do what is needed to get things done, as they believe speed is more important than anything else to effect change

Over communicate, particularly as they are all quite autonomous

Take care of our staff, and treat them as they would want to be treated

Are rigid on goals, but flexible on the details


These are minimum skills requirements and a must-have’ for the role :

Can speak and write English to an intermediate degree

Displays confidence in public settings, and in front of an audience

Displays high attention to detail

Is calm, especially under pressure

Has an analytical background

Is a fast thinker able to solve problems on-the-go

Comfortable with Microsoft Excel and has used it in prior work

These are skills that are nice-to-have’ and will make you stand-out in the job application :

Hungry for the job

Natural communicators


Puzzle and game lover

Plays team sports

Understand prioritization and trade-offs between revenue and resolving customer expectations

Detail oriented in identifying, tracking and resolving issues at multiple levels

Equally comfortable behind a computer or being in the ground where the action is

Trustworthy, and reliable, and has references to back that up

Enjoys travelling and is open to living and experiencing other cultures


At least an undergraduate degree, any discipline

0-3 years in logistics (preferably air cargo), warehousing or manufacturing

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best.

We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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