Customer Service Officer at Winock Solar Limited Lagos
Lagos, Lagos, Nigeria
1d ago
source : Fidanto

Date Posted 2020 03 17 Winock Solar Limited is a company that specialises in off grid solar solutions in Sub Saharan Africa We are recruiting to fill the position of a Customer Service Officer in Abuja Job Overview Winock solar is seeking an NYSC Corps member that is naturally good at customer service Must have a good command of Hausa Language Duties and Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions Processing orders forms applications and requests Keeping records of customer interactions transactions comments and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Qualifications This role is only open to NYSC Corp Members Basic computer skills are required Experience in customer service is highly advantageous How to Interested and qualified candidates should send a copy of their CVs on or before 20th March 2020 using the Job Title as subject of the email work Winock Solar Limited

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