Mwanga is Recruiting For Debt Recovery Analyst
Mwanga
Lagos, NG
2h ago
source : Mrjobsnaija

Job Description

  • We are seeking to recruit smart, agile and performance-driven people to join our family of superstars for Tele-Collection in Nigeria.
  • Responsibilities

  • Manages recovery of overdue payments from customers by reaching out and acts as the liaison between creditors and customers.
  • Able to hit set target by collecting overdue loans in an ethical and customer-centric manner.
  • Follows-up on delinquent accounts, updates and maintains accurate records.
  • Performs other assigned duties necessary to support the portfolio weekly.
  • Self-driven to consistently hit and surpass weekly / monthly targets individually and as a team.
  • Able to give accurate report on customers reached out to weekly.
  • Thoroughly understands the assigned product and is persuasive enough to convince customers to pay amounts due using available repayment methods.
  • Requirements

  • Minimum Qualification : OND / HND / B.Sc
  • 1 to 2 years experience in Tele-Collections services is an added advantage.
  • Strong Written, Communication and Negotiation Skills.
  • Strong command of English Language and at least, one other local or international language.
  • Possesses a value to perform any task in the most ethical way.
  • Agile, Teachable and willing to learn.
  • Knowledge and use of basic Microsoft Office Tools : Word, Excel and PowerPoint.
  • Ability to prioritize and manage multiple responsibilities.
  • Ability to collaborate with a team in a fast-paced environment.
  • Possesses a moderate understanding of general aspects of the job.
  • Attention to detail and strong goal orientation.
  • Active Listening skills.
  • Persuasiveness and sales / marketing skills will be great to have.
  • Base Pay
  • Variable Pay & Incentives (based on target).
  • HMO and Pension.
  • Lunch
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