Head, Facility Management
Knight Frank
Lagos, NG
5d ago

Scope

  • Oversee all Knight Frank facilities operations, manage facilities budgets, direct routine maintenance, manage risk, manage contractors, oversee security and cleaning vendors and conducting site inspections.
  • Development and implementation of standard operating procedure for all managed properties. Develop and institute Health and Safety policy in all managed properties.
  • Business Development; source for new Facility Management briefs for Knight Frank
  • Responsibilities

  • Performs audit of facilities in all managed properties to identify gaps, make recommendations to close gaps and implement action plan
  • Conduct regular risk assessment of all facilities and eradicate all identified risks
  • Develop and implement facility management procedural manual and maintainance schedule for assigned properties
  • Conduct proactive preventive checks on all facilities in order to avoid downtime
  • Works with Tenders committee to review and advise on quotes sent in by Contractors. Conduct regular market survey to keep abreast of cost of technical equipment and parts
  • Manage all vendors and contractors to ensure they deliver on repairs, renovations and maintenance contracts within timeline
  • Oversees and conducts regular training for all Facility staff
  • Prepares, manages and defend budget of all properties.
  • Work with the Facility managers and Finance team to prepare service charge account. Reviews and approves service charge account and presents to occupiers
  • Reviews and approves all properties’service charge apportionment
  • Ensures that all facilities meet government regulations and environmental, health and security standards. Liases with all regulatory bodies
  • Project management of all construction, renovations and refurbishments activities on properties
  • Oversees the security and cleaning activities of all properties to ensure safety and cleanliness
  • Prepares and submits relevant reports on all Facilities for Knight Frank, Clients and occupiers.
  • Responds to RFPs for Facility Management bids and briefs
  • Experience, Qualifications, Knowledge, Skills and Attributes

  • Bachelors degree in facility management, engineering, or estate survey
  • Well-versed in technical / engineering operations and facilities management best practices
  • Minimum of 10-12 years’ core facility management experience (commercial, industrial and residential experience)
  • Chartered membership of IFMA, FIABCI
  • Project Management experience
  • Knowledge of basic accounting and finance principles
  • Excellent verbal and written communication skills
  • Excellent organizational and leadership skills
  • Good analytical / critical thinking
  • Ability to develop good working relationships with clients, contractors &vendors
  • Well organised and have excellent spoken and written communication skills, as well as customer and client management skills.
  • Problem-solving skill
  • Smart negotiation skills
  • Ability to make quick judgement and spontaneous decisions
  • Excellent interpersonal skills
  • Ability to manage people and pressure
  • Systems & IT competence

  • MS Excel
  • MS PowerPoint
  • MS Outlook
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