Our client is aluxury 5-star hotel located in Kano, with over 18 years’ experience in thehospitality industry in Nigeria.
They currently have an opening for a Foodand Beverage Manager to be based in Kano.
We are looking for a professional food and beverage manager to beresponsible for managing all F&B operations and for delivering an excellentguest experience.
The successful candidate will be able to forecast, plan andmanage all F&B orders, staff and finance. The goal is to maximize sales andrevenue through customer satisfaction and employee engagement.
Managing all F&B and day-to-day operations within budgetedguidelines and to the highest standards
Preserving excellent levels of internal and external customerservice
Designing exceptional menus, purchase goods and continuously makenecessary improvements
Identifying customers’ needs and respond proactively to all theirconcerns
Leading F&B team by attracting, recruiting, training andappraising talented personnel
Establishing targets, KPI’s , schedules, policies and procedures
Providing a two-way communication and nurture an ownershipenvironment with emphasis in motivation and teamwork
Complying with all health and safety regulations
Reporting to the management regarding sales results andproductivity.
Fully compliant on Micros systems and all staff fully trained
Ongoing training with all staff in the F&B department
All Micros cash up, void reporting is done daily in compliance toHotel standards and policies procedures
Working with the accounts department and participating in allFood, Beverage and operating stock takes
Monthly summary report with all financials in all departments ofF&B
Performing such other duties as may be assigned by the GeneralManager.
Must have 4 5 years Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
excellent communication skills.
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Culinary school diploma or degree in food service management or related field