Female Sales Executive at Montaigne Place
Montaigne Place
Lagos
3d ago
source : BetaJob

Job Details

Job Title : Sales Executive (Female)

Job Details

Reporting Relationships :

  • Functionally reporting to : Outlet Manager
  • Administratively reports to : Outlet Manager
  • Supervises : None
  • Job Objective(s)

  • Supports the Outlet Manager to grow sales through a focus on excellent customer service and relationship management.
  • Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlet.
  • Duties & Responsibilities

  • Acts as advisor or consultants to walk-in customers and over-the-phone customers.
  • Provide friendly, efficient service to all walk-in customers.
  • Offer information about merchandise selection to help customers choose wisely.
  • Have deep product knowledge and exhibit familiarity with all product information.
  • Actively listen to customers and then provide them with solutions that are exactly what they need.
  • Excite customers about how new products can enhance their lives.
  • Assist customer by suggesting additional merchandise that compliments their selections.
  • Assist in pricing merchandise, markdowns, restocking and other retail related duties.
  • Be able to effectively handle customer service issues.
  • Assist and maintain visual merchandising and selling floor standards.
  • Know and use promotional event information to maximize sales.
  • Assist in preparation of periodic physical inventory exercises.
  • Be able to use PoS Systems for sales & other check-out functions
  • Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.
  • Job Requirement

  • Minimum of an OND.
  • Required Experience :

  • 1-3 years of experience working in a luxury service retail environment, or other Customer service experience and / or retail sales experience.
  • Strong communication skills.
  • Good reporting skills.
  • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
  • Required Competencies :

  • Deep Knowledge of the different product categories & brands
  • Analytical competencies
  • Skin types
  • Strong presentation skills
  • Negotiation skills
  • Persuasion Skills
  • Adept business knowledge
  • Abilities to organize
  • Strong written and verbal communication. Strong problem-solving skills
  • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
  • Above average Telesales / Phone Skills
  • IT skills
  • Customer service skills
  • Team skills
  • Excellent communication skills
  • Time Management skills.
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