Customer Service Officer / Cashier - Sangotedo
Khenpro Global Services
Lagos, Nigeria
10h ago
source : Fuzu

Requirements

  • OND / HND / Bachelor's Degree with 1 - 3 years of work experience
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience working in a confectionery company is an added advantage.
  • Preparing the Customer Service Guidelines.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Take customer orders and fulfil them.
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