Concept Group's job vacancy, Career and Recruitment
Job title : Collection Officer jobs in Abuja Job Location : Abuja Deadline : September 02, 2022
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Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
Emailing, calling, and negotiating with the delinquent customers or our clients via outbound / inbound phone calls for payments of overdue debt.
The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes.
Reports should be 100% accurate and submitted as at when due.
Requirements / Skills / Competencies
Candidates should possess a Bachelor's Degree qualification.
Minimum of 2 years work experience.
Negotiation and Persuasion skills.
Attention to details.
Excel Data entry and basic math skills.
Accounting / Financial Services jobs in Nigeria *Accounting / Financial Services jobs in Abuja *Collection Officer in Abuja