Collection Officer
Concept Group
Abuja, NG
3d ago
source : Mrjobsnaija

Concept Group's job vacancy, Career and Recruitment

Job title : Collection Officer jobs in Abuja Job Location : Abuja Deadline : September 02, 2022

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  • Job Description

  • Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
  • Emailing, calling, and negotiating with the delinquent customers or our clients via outbound / inbound phone calls for payments of overdue debt.
  • The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
  • Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
  • Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes.
  • Reports should be 100% accurate and submitted as at when due.

    Requirements / Skills / Competencies

  • Candidates should possess a Bachelor's Degree qualification.
  • Minimum of 2 years work experience.
  • Negotiation and Persuasion skills.
  • Attention to details.
  • Excel Data entry and basic math skills.
  • Accounting / Financial Services jobs in Nigeria *Accounting / Financial Services jobs in Abuja *Collection Officer in Abuja
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