it support officer
SEPRON HAULAGE
Lagos, Lagos, Nigeria
6d ago
source : Fidanto

Responsibilities br br Installing and configuring computer hardware operating systems and applications br br Monitoring and maintaining computer systems and networks br br Taking staff or clients through a series of actions either face to face or over the telephone to help set up systems br or resolve issues br br Troubleshooting system and network problems and diagnosing and solving hardware or software faults br br Replacing parts as required br br Providing support including procedural documentation and relevant reports br br Following diagrams and written instructions to repair a fault or set up a system br br Supporting the roll 45 out of new applications br br Setting up new users accounts and profiles and dealing with password issues br br Responding within agreed time limits to call 45 outs br br Working continuously on a task until completion or referral to third parties if appropriate br br Prioritizing and managing many open cases at one time br br Rapidly establishing a good working relationship with customers and other professionals e g software developers br br Testing and evaluating new technology br br Conducting electrical safety checks on computer equipment br br br br Qualifications and Requirements br br Minimum of HND Lower Credit Minimum Bachelor Degree Minimum of second class Lower in Computer Science Computer br Engineering and other related IT coursesMinimum of 5 years experience

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