What You will need for this position
Bachelor's degree in logistics, or equivalent experience required.
MBA is preferred
5+ years of relevant logistics, operations, and / or services management experience.
Experience in a start-up
Candidate must be an excellent communicator
Candidate must be Data-centric and Tech-savvy.
What You’ll be Doing
Optimising driver performance.
Leading Driver issue resolution efforts in collaboration with other departments.
Ensuring compliance and administration of all verification procedures and enforcing all company policies and procedures.
Coordinating with (Fleet) Maintenance Manager as required to resolve any escalated issues related to maintenance and repairs.
Managing and overseeing all driver-related communication including but not limited to, driver operations, safety, compliance, Moove policies, and breakdown.
Leading and Coaching the Customer Success and Onboarding Executives to support the drivers effectively.
Contributing to the budgeting process from a Driver Relations & Monitoring perspective.
Liaising with peers within the region & company to share knowledge and optimise operations.