IT Support Officer
Eat'N'Go Limited
Abuja, NG
1d ago
source : Mrjobsnaija

Eat'N'Go Limited's job vacancy, Career and Recruitment

Job title : IT Support Officer jobs in Abuja Job Location : Abuja Deadline : November 27, 2021

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  • Location : Wuse II, Abuja

    Purpose / Role

  • The IT support Associate will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT Support Executive.
  • The position is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems and The Companies ERP plus general maintenance of all IT-related hardware / software.
  • The position provides exposure to a broad range of IT-related projects and activities.

    Key Aims and Objectives

  • Escalating IT issues to the IT Support Executive where necessary.
  • Responsible for managing backups and tape rotation.
  • Diagnosing and resolving technical issues.
  • Undertaking small- to medium-sized IT projects as instructed by the IT Support Executive.
  • Providing desktop and server support.
  • Supporting and maintaining MS Server, Pulse, Microsoft Dynamics RMS, Focus and NAV.
  • Setting up and configuring new laptops and desktops.
  • Installing authorized software to laptops and desktops.
  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date.
  • Antivirus installation to all desktops and laptops.
  • Fault finding to laptops and desktops.
  • Reporting faults and maintaining logs on servers, desktops and laptops.
  • Ensuring all logs for equipment and users are maintained.
  • Setting up and configuring new servers.
  • Installing authorized software to core server.
  • Creating purchase requisitions for IT hardware / software.
  • Ensuring licensing for all software purchased is recorded and maintained.
  • Exchange server mailbox maintenance including archiving mailboxes.
  • Providing support for MAC PCs.
  • Preparing documents, meeting materials and correspondence.
  • Performing basic administrative support duties, as required, to meet specific operational objectives.
  • Performing miscellaneous job-related duties as assigned by the IT Support Executive.
  • Working extra hours to meet deadlines, as required and where reasonable.
  • Providing assistance as required to the IT Support Executive.
  • Providing assistance and support to colleagues in IT-related matters.
  • Ensuring that a high level of customer service and support is provided to all internal and external customers.
  • Qualifications

  • A recognised Diploma / Degree in IT or Engineering.
  • Hands-on network engineering experience implementing and administrating network devices.
  • Desktop, laptop and mobile devices installation and problem resolution.
  • Able to configure networks for fast, secure, reliable operation.
  • Good analytical and problem-solving skills to assess network performance and recommend changes.
  • Hands-on experience with network monitoring and network diagnostic tools.
  • Good interpersonal skills to communicate with users, vendors and other IT personnel.
  • Project management skills.
  • Ability to prioritise and multitask.
  • ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Abuja *IT Support Officer in Abuja
  • How to Apply for this Offer

    Interested and Qualified Candidates should Click here to Apply online

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