Entry Level HR Tech Support - NoemDek Limited
NoemDek Limited
Lagos
1d ago
source : BetaJob

Job Details

Location : Ikoyi, Lagos

Employment Type : Full-time

Job Summary

  • The HR Tech support monitor and maintain the computer systems and networks of an organization.
  • Will be in charge of installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.
  • Duties and Responsibilities

  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace system parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Prepares documents and composes correspondence, as required, on specific policy and procedural issues.
  • Provides assistance and coordination in the development and maintenance of specialized human resources data bases, enterprise resource planning systems computer software systems, and manual filing systems.
  • Perform IT related duties : Installing and configuring computer systems
  • Diagnosing and solving hardware / software faults
  • Logging customer / employee queries
  • Performs miscellaneous job-related duties as assigned.
  • Minimum Job Requirements

  • B.Sc from related field i.e Computer Science; at least 2 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience
  • HR experience will be an added advantage
  • Knowledge, Skills and Abilities Required :

  • Ability to gather data, compile information, and prepare reports.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Interviewing skills.
  • Knowledge of and skill in developing human resources processes, procedures, and documentation, as applicable to a public institution.
  • Ability to make evaluative judgments.
  • Ability to analyze and develop creative solutions to complex human resources issues.
  • Knowledge of enterprise resource planning systems.
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