Program Officer - MALL
Mercy Corps
9d ago
source : myJobmag
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    Mercy Corps is a leading global organization powered by the belief that a better world is possible.

    In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action helping people triumph over adversity and build stronger communities from within, now and for the future.

    In Nigeria, Mercy Corps operates in over 13 states focusing on key thematic areas of humanitarian response, conflict mitigation and adolescent girls’ empowerment.

    Location : Maiduguri Ref No : MDG / HUMOPS / 2018 / 00024

    BIU Borno Ref No : BIU / HUMOPS / 2018 / 00003

    Program / Department Summary

    Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.

    With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.

    Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.

    General Position Summary

    The program assistant will assist the program teams in the day to day implementation of all program activities in the areas of intervention.

    Essential Job Functions

    Assist program officers to ensure program progress according to the developed schedule and work plan.Assist in the coordination in target geographical areas.

    Support in the process of beneficiary registration, community mobilization and sensitization.Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented.

    Ensure equal representation of various community groups in the implementation of activities.Assist in the facilitation of community meetings, focus group discussion and other as required by the program.

    Keep program officers and management updated with regards to security situation in the project implementation area.Provide weekly field reports, capturing activities progress, lessons learned as well as general situation and community updates and needs.

  • Document lessons learned and success stories on the project.Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
  • Conduct himself / herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;Other duties as assigned.

    Supervisory Responsibility :

    Accountability :

    Reports Directly To : Senior Program Officer - MALLWorks Directly With : Finance, Program and Operation Teams.

    Knowledge and Experience

    1-2 years of working experience. Previous experience in community work is highly preferred.Proven ability to develop and maintain good relation with the local communities and project beneficiaries.

  • Demonstrated skills in planning, organizing and reportingBachelor degree in relevant field or equivalent experience is highly recommendedAbility to work under pressureStrong interpersonal, intercultural and communication skillsExcellent oral and written skills and computer skillsFluency in English;
  • fluency in Hausa is required, ability to speak Kanuri and Shuwa highly desired.

    Success Factors :

    The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.

    S / He will be highly motivated, with initiative and capable to work without direct supervision.S / he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.

    Location : Maiduguri, Borno Ref No : MDG / HUMOPS / 2018 / 00025

    Biu, Borno Ref No : BIU / HUMOPS / 2018 / 00004

    Supervisory Responsibility : None

    Program / Department Summary

    Market Agricultural Livelihoods and Livestock (MALL). The first program aims to revitalize the poultry livelihoods and markets in the context of Northeast Nigeria and the second program aims to facilitate the recovery of agricultural livelihoods and markets in the context of Northeast Nigeria.

    The position will be based in Biu and Maiduguri with travel to project sites on regular basis. The project works with vulnerable IDPs, returnees and the host community.

    General Position Summary

    The Program officer, will be responsible for supporting activities in the intervention communities of MALL program.S / He will be responsible for supporting the implementation of strategic, impactful, and high-

    quality programming.The program officer will report to the Deputy Program Manager - MALL and work collaboratively with fellow program staff.

    S / he will work extensively with other sectors of the project to ensure that all activities are implemented successfully and timely.

    Essential Job Responsibilities

    Strategy & Vision :

    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

    Program Management :

    Support MALL in project management and administration of agricultural livelihood and poultry development related activities including beneficiary identification, selection, planning and distribution of vouchers, working with partners and facilitate monitoring.

    Contribute to all MALL project fieldwork, including identifying target locations, beneficiaries Mother unit and Inputs suppliers.

    Coordinate with community leaders, other stakeholders and other field-based tasks as assigned.Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.

    Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.

    Integrate community approaches, gender sensitivity, protection and capacity building into all MALL activities as appropriate.

    Assist with specific surveys or assessments as needed.Contribute to providing the MALL Deputy Program Manager with up-to-

    date information on the affected and targeted community and coordinates beneficiary lists and numbers with different stakeholders.

    Contribute to applying well researched and thought out interventions to revitalize the poultry livelihoods and facilitation of recovery of agricultural livelihoods and markets.

    Lead where necessary community meetings, sensitization to identify farmers and / or potential beneficiaries for agricultural livelihoods and poultry development.

    Mitigation where necessary maintaining a clear impartial profile for Mercy Corps in confusions or disputes between community / association / group members.

    Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;Conduct himself / herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;Other duties as assigned.

    Finance & Compliance Management :

    Ensure compliance with donor and Mercy Corps regulations related to emergency programming.Responsible for expenditure tracking of activities carried out in the field

    Influence & Representation :

    Identify, build and manage collaborative partnerships with the community, government and other stakeholder'sCommunicate effectively to ensure overall project targets are met.

    Security :

    Ensure compliance with security procedures and policies as determined by country leadership.

    Organizational Learning :

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries :

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


    Reports Directly To : Deputy Program ManagerWorks Directly With : Other program Officers and assistants in the program

    Requirements, Knowledge and Experience

  • BA / S in relevant field required; MA / MS / MBA or equivalent preferred.2-3 years of experience working in the development sector, or humanitarian program;
  • general program management experience required.experience implementing distributions is required, preferably in a non-camp setting.

    Experience with cash / voucher distributions strongly preferred.Experience working with multiple stakeholders to identify beneficiaries according to criteria required.

    Experience with conducting assessments, monitoring and evaluation and other learning efforts required.Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.

  • Commitment to renewing and maintaining knowledge of best practices.Demonstrated training and facilitation experienceAbility to work under pressureDemonstrated strengths in analytical skills, monitoring and evaluation, and report writingStrong interpersonal, intercultural and communication skillsExcellent oral and written skills and computer skillsFluency in English;
  • fluency in Hausa is required

    Success Factors

    Strong Work Ethic, having the ability to learn the most efficient way of learning the most efficient way to complete tasks and finding ways to save time while completing daily assignments.

    Dependability and Responsibility, having the ability to come to work on time, are there when they are supposed to be, and are responsible for their actions and behavior.

    Adaptability, being adaptable and maintaining flexibility in completing tasks in an ever-changing workplace.Mercy Corps team members represent the agency both during and outside work hours .

    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    Method of Application

    Applicants should send their CV's and Cover Letter in one document, addressing the position requirements to : All applications must include the position title in the subject line.

    Note : Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

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