Cross Border Market Place Manager
Jumia Nigeria
Lagos
8d ago
source : myJobmag
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    Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services.

    It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

    Job Description

    As the Cross-Border Marketplace Manager - Jumia (Full Time), you will facilitate delivery and notification of Import shipments, communicate with the Delivery Manager and solve issues interrupting the flow.

    This involves tracking and tracing, ensuring bills of lading is submitted, pay freight, and have appropriately clearance from the Nigeria customs prior to release and delivery.

    In particular you will :

    Receive documents and initiate logging process, confirm data received is in compliance with all Nigeria Custom requirements, process all shipments in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute shipment as required.

    Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformances.Create route to improve delivery fulfilment and customer promise for international orderDiversify logistic partnership for trade routeTest new international shipping solution to create most reliable and even faster supplyDevelop systems and processes to improve fulfilment lead-

    time for Jumia global bound shipmentConstantly improving existing processes and finding means to better supply efficiency and metricRollout and standardize reverse supply chain for international sellersStreamline international seller inventory managementEnhancement of Customer Experience / Vendor Experience for Jumia GlobalConstantly review SKU with poor review and qualityManage vendor Payment and logistic rechargeCost optimization for international Freight and local clearingNegotiate international freight & local clearing cost with 100% reliabilityAutomate and make dashboards as real time as possible to show performance metric

    Professional Skills & Qualifications

    MBA or Master’s Degree in : Engineering, Operations, Supply Chain or related fieldsHave strong leadership experience in a customer facing role in International Supply Chain Management / International Freight Forwarding / International Logistics8+ years experience in Logistics involving international import, export, and domestic activitiesExperience in operations within a 3PL or freight brokerage companyClear understanding of Logistics network management, Retail or Customer Service processes and prioritiesMust have the ability to handle customs and shipping companies for Imports, temporary importation, and Exports.

    Must have knowledge of the Customs and Excise HS Code and Explanatory notes.Understanding of E-Commerce Direct-to-Consumer order fulfilment concepts is a plus

    We Offer

    A unique experience in an entrepreneurial, yet structured environmentThe opportunity to become part of a highly professional and dynamic team working around the worldAn unparalleled personal and professional growth as our longer-

    term objective is to train the next generation of leaders for our future internet ventures.

    Job Description

    This position will play a crucial role in the implementation and execution of our comprehensive end-to-end Fufillment Strategy for Large items.

    The Logistics Manager is a key member of the Fulfillment and Logistics team and plays a crucial role 1) driving world-class fulfillment and logistics excellence, and 2) managing third party vendor performance at a regional level.

    In particular you will :

    Strategically plan and manage JL logistics, NW operations, first mile transportation and last mile customer servicesManage and drive a culture of continuous improvement around KPIs for both internal staff and 3PL collagues (daily, weekly, monthly)Keep tracking of quality, quantity, SLA fulfillment, transport costs and efficiencyDirecting, optimizing and coordinating full order cycleDevelops, implements, and manages operational and financial KPlsDevelop and implement transportation strategies that results in maximum utilization of company assets with minimum cost.

    Monitor all inbound and outbound shipments, provides problem-solving resolutions and solutions.Develop metrics and vendor scorecards to measure and improve overall performance

    Professional Skills & Qualifications

    Bachelor's Degree Business, Supply Chain, Operations, Management, or Engineering8 years minimum experience managing Logistics in a fast paced environment (Consumer Goods preferred, but NOT essential)3+ years’ experience managing outsourced 3PL servicesStrong cost budgeting & cost saving track recordProven experience in improving operations (scorecarding, gap analysis, driving high standards etc)Strong knowledge of Lean principles

    We Offer

    A unique experience in an entrepreneurial, yet structured environmentThe opportunity to become part of a highly professional and dynamic team working around the worldAn unparalleled personal and professional growth as our longer-

    term objective is to train the next generation of leaders for our future internet ventures.

    Method of Application

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