Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, and Nairobi, Branch is a for-
profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets.
We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of . The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets.
Most recently, Branch announced its Series B and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Duties and Responsibilities
You will be responsible for providing an inspiring and delightful experience to our customers.
Delivering efficient, friendly responses to customer inquiries and build our brand via our text-based chat platform
Responding to customer inquiries via Social Media platforms like Facebook, Twitter, Instagram & Google Play
Escalating customer feedback and IT issues to help improve our product
Ideal candidates will be extremely flexible with scheduling , working shifts and working weekends and occasionally holidays.
NOTE : This Job has 3 open positions.
Knowledge, Skills & Abilities