Operations Support Trainee - NYSC Only
eRecruiter Nigeria
38d ago
source : myJobmag
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  • eRecruiter Nigeria - Our client is a multinational textile company that produces and distributes fashion fabrics for the African market and African consumers globally.

    The company’s brands have become an essential part of African culture. Due to expansion, they now have an opening for a Retail Shop Manager - Abuja

    Job Profile

    To operate the store in accordance with company and brand policies and procedures, motivating and leading the store staff team in order to ensure net sales and shop staff cost control, while allowing functional managers to provide excellent service to consumers, present the brand and its products to the best levels.

    FOCUS : Net sales growth, shop staff cost optimization, consumer and brand excellence, cash / asset control.

    Key Responsibilities

    Manage shop floor staff hierarchicallyEnsure functional leadership of Brand Consumer Relationships Manager to Brand HostessHiring firing shop staff, in line with central function profiles, recruitment managed by local HRM, sign off needed from Area manager.

    Operate the store and manage goals and priorities to achieve the Sales targets in units and in valuesOrganizing the shop and planning tasks efficiently to allow sales staff to focus primarily on serving the customers and sellingEnsuring the presentation and visual merchandising is executed in accordance with company and brand policiesMaintaining and encouraging positive attitudes towards the Brand and the merchandiseLead by example, live the brandEnsure rules principles and guidelines on the cashiers activitiesOrganize cost control via optimizing shop staff presence planningEnsure compliance with all operating standards, policies, and procedures, which include : Ensuring the safekeeping and protection of all company assets (owned or rented)Ensuring that all in-

    store systems are used, updated and maintained in the correct way at all times by appropriate and properly trained staffExecution of various administrative tasks (Receiving goods, handling vouchers, following banking procedures, POS Merchant cards, handling product complaints, proper reporting etc.

  • Replenishing sold items from the stock room and where required ordering them at the central retail merchantFacilitate the Brand Hostess in ensuring that all customers are welcomed and that they receive the best possible service by : Being an example to the sales staff and providing a proper level of service to customers and potential customersFacilitating sales to customers in compliance with all company policies and conditionsEncouraging and motivating the staff to offer visitors assistance in various ways, including : finding appropriate products in the store;
  • answering any questions they may have (availability, suitability, price, composition etc.); trying on garments, viewing fabrics etc.

    assessing the cash desk to make sales etc.Ensuring customer service levels are maintained at all timesPerforming regular full or partial physical stock takes in conformity with corporate policies and proceduresIdentifying any discrepancies between system stocks and physical counts and physical counts and recounting where appropriateReviewing and obtaining Head Office approval for any stock adjustmentsOrganizing, managing, developing and staffing the store in line with corporate guidelines and values in order to be equipped for current and future business challenges and contribute to the optimisation of results.

    Creating a transparent, proactive and motivating environment where staff can take responsibility, Leading, managing and coaching the sales team to develop best practices Motivating and inspiring the shop staff team Setting clear goals and targets for employees Controlling the daily tasks of the staff and providing regular feedback and evaluations of their performance Maintaining proper staff planning to ensure correct staffing of the shop at all times

    Key Requirements

    Bachelor’s Degree in any discipline from a good UniversityAt least 3 Years’ experience in Retail fashion or Branded businessStrong leadership and analytical skillsGood knowledge of inventory management and visual merchandisingMust have Advance knowledge of Excel Excellent English both written and spoken is a mustGood French would be a plusPreferably Female

    Job Description

    The Head of Brand Marketing, Nigeria is responsible for ensuring that the right marketing programs and materials are in the right place at the right time to stimulate consumer purchase of our products, with a specific focus on retail.


    Key Responsibilities among others would include :

    To develop and manage local 52 week plans consistent with corporate marketing strategies using the relevant mix to satisfy consumer preferenceBuild demand which in turn will support the achievement of revenue growth and profitability.

    Translating corporate marketing projects into direct and indirect local tactics engaging relevant stakeholders effectively and efficiently.

    Directs and apportions marketing budgets to yield ROIBring New Age and New Ideas to the brand's operations.Responsible for all social media marketing like Facebook, WhatsApp and newsletter, in line with our company’s brand guidelines.

    Working in affinity with the Digital Marketing Coordinator.

    Key Requirements

    Minimal of 4 Years Relevant Experience encompassing Brand and Media Management, Traditional and Digital Marketing.Must be highly creative.

    Preferred experience from Retail and Slow Moving Consumer Goods with emphasis on Fashion and Lifestyle.Very broad and versed experience from brand management firms / agencies would be welcome.

    This role focuses more on breadth and depth of experience over years or work.Clear passion for fashion & the creative industryMust be used to travelling often as required.

    Proven track record of delivering results in complex and dynamic environments; must be able to thrive under pressure and meet urgent deadlines.

    Proven track record in consumer-oriented service (retail experience preferred).Experience in executing marketing strategies with technical marketing skills and expertise.

    Proven experience in market research support.Proven track record in leading and working effectively with cross-functional teamsMust have experience of communicating and negotiating with internal and external customers within a structured organization.

    Must have experience of preparing proposals, plans and reports, with excellent attention to detail.Demonstrate examples of creativity and proactivity in approaching tasks and duties.

    Numerate and experienced at following and compiling figures and managing budgets.

    Job Summary

    The operations support trainee, would be responsible for handling all official duties as assigned by the line manager.The ideal candidate should possess highly refined people skills, and an extensive understanding of what is required to run a high-

    pace technology driven environment.

    Key Responsibilities

    Initiate partnerships through ongoing top-level communication and sales strategy.Manage and execute processes and tools for growing the business.

    Receive and respond to calls and mails directed towards the various official contact channels.Consulting with clients about ways to manage their assets.

    Ensure all operations aspect of the organization is running smoothly.Ensure accurate daily reporting of all cash transactions and expenses made.

    Report to your line manager and attend to all duties as assigned by the line manager.

    Key Requirements

    A first Degree in any discipline.Good communication and interpersonal skillsMust be smart, resourceful and have a high energy level.

    Ability to work under little or no supervision.Ability to adapt and thrive in an environment of high growth and continual changeMust be Meticulous and pay attention to details.

    Must belong to NYSC 2017 Batch B - Stream 2.

    Method of Application

    Use the link(s) below to apply on company website.

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