Established in 2002, our client is a full spectrum ICT solution company, headquartered in Lagos, but with growing interest across the West African market and is one of the fastest growing Nigerian ICT Company
The company is looking for Senior Avaya Engineers for its office in Lagos, Nigeria. Job Responsibilities / Key Result Areas (KRAs) -
Configure and coordinate installation and troubleshooting of voice network equipment and circuits and document per company standards and policies.
Job Requirements (Qualifications / Certifications / Experience / Skills etc.) - An experience with planning, configuring, and implementing-
Call Center, and handling all related programs, and features.- An experience with installing and configuring Avaya IP- Phones, IP Soft phones, IP Agents, IP Soft agents, and IP-
Trunks, a good experience with configuring and maintain CMS, BCMS, Center vu supervisor, and Intuity Audix. - CTI components implementation, E1’s interfaces, connections.
Ability to support, and train customer.- Min of 8 years’ of Project Management experience managing voice system implementations in a complex enterprise environment.
Education : A good first degree in Computer Engineering, Computer Science and any other related discipline. Masters Degree and Certification in Engineering related discipline is an advantage Experience : A minimum of 8 years post-
graduate experience in a similar position Contract Type : Permanent, Full Time