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Vicmart Enterprises Limited - We are an indigenous firm involved in the marketing and sales of FMCG (Fast Moving Consumer Goods) and other allied products to meet the needs of our customers.
Candidate will be expected to advise businesses on technology and how it can help them perform better, then oversee new systems design and development.
Negotiate contracts with external providers for services and products which cannot be provided internally and monitor services delivery to ensure that agreed targets and standards are metComplete internal / external control by reviewing, tracking and responding to various types of maintenance requestHardware / Software procurementConduct Routine hardware and software audits and publish to managementLiaising with 3rd party vendor for procurement of IT servicesBuilds and maintains vendor relationships and manages the purchases / maintenance of all company's IT assetHelp desk activities for HO and branchesServe as the company's network administrator ensuring optimal system availabilityDevelop an annual IT action plan and operating budget for the unit and monitor the implementation of these to ensure that finanial target are metManage and supervise both in-
house and outsourced IT projectsManage the IT budgets for executionOversees the administration and maintenance of Sage pastel softwareWorks with accounts department and warehouse to support sageLiaises with branches to resolve EPR issuesMaintain sage User procedure manualResponsible for the secure and effective operation of all computer systems, related applications, hardware and software that is usedMaintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.Requires advanced verbal and written communications skills in English, in addition to effective interpersonal skills.
Must have excellent computer working skillsMust be Process and detail-orientedHandles Data Back-up maintenance on pastelMaintains all master data process and documentation of company.
Maintain data quality and integrity through ensuring compliance with standards as well as efficient data validation process
A University degree / Polytechnic Higher National Diploma in Computer Science / Engineering, Information Technology and related discipline.
Additional Computer / IT related Certifications will be an added advantage
Liaising with suppliers to ensure the company is treated wellEnsuring high quality service delivery to our customers Service quality (SQ) is a comparison of expectations (E) about a service with performance (P) SQ P-
E. A business with high service quality will meet customer needs whilst remaining economically competitive.Improved service quality may increase economic competitiveness.
establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes.
Supervising and doing spot checks to ensure that warehouse supervisors are doing their work well and following due process
Managing and processing orders for external customers; reviewing their account balances and processing their rebatePlacing orders with suppliers and ensuring deliveryManaging company account with suppliersCollating and monitoring rebate from suppliersShare information about price changes, promos etc with all stakeholders and ensure complianceAllocating special stock between reps and other customersEnsuring shipment targets by supplier are metTarget Tracker, Expiry date Tracker, Empties Tracker, Promo TrackerTraining new hiresSort out all issues relating to the warehouseSupervising warehouse supervisors and other warehouse staff to ensure that : Due process and procedures are adhered to within the warehouseData is properly and accurately recordedThe warehouse is clean and well-arranged
Key Performance Indicators :
90% CFR or 5% order cut - Ensure all customer orders are met in the required quantitiesCustomer Satisfaction - 98%2% OOS -
Maintain required safety stock at all timesZero expired products in the warehouse100% Shipment Targets
Method of Application
Applicants should send their CV's to : ooni-orisan Or careers
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