Housekeeping Manager (Hotel)
Edge Recruiter Nigeria Ltd.
Lagos
42d ago

Our client provides market leading hotel management servicesthrough high value property design, innovative revenue generation tactics,aggressive revenue management strategies and keen operational oversight,providing an exceptional customer experience and delivering increased assetvalue to our partners.

With a chain of boutique hotels, restaurants andspas, they are ever expanding and look to engage the services of an experiencedHotels HouseKeeping Manager to oversee the affairs of the hospitalitychain.

Job Summary

We are looking for a Housekeeping Manager to lead our teamof room attendants and ensure we provide excellent customer service.

Housekeeping Supervisor responsibilities include organizingemployee shifts, training and motivating team members and checking private andpublic areas for tidiness.

To be successful in this role, you should have agood understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeepingoperations run smoothly and that guests are satisfied.

Responsibilities

  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff daily
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Requirements

  • Must have work experience as a Housekeeping Manager or similar role
  • Hands-on experience with cleaning and maintenance tasks for large organizations
  • Ability to use industrial cleaning equipment and products
  • Excellent organizational and team management skills
  • Stamina to handle the physical demands of the job
  • Flexibility to work various shifts, including evenings and weekends
  • Degree in Hospitality or other relevant studies
  • Only suitable applications will be contacted.

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