Female Customer Care Officer
Doculand Business Solution
Lagos
2d ago
source : myJobmag
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    Doculand Business Solution s Limited is Nigeria's foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos.

    We are sought after for our excellent work, creativity and great customer service. We have a team of professionals who ensure we attain new levels in customer expectations and fulfillment.

    Job Description

    Welcome customerTake all details needed for the orderGive prices to customerUp selling for both services and stationary sectionReport to SupervisorClient enquiry & feedbackUpdating data collected on a soft copy (excel sheet)Reply emails if supervisor / Asst Mgr not presentAnswering the phones after two rings

    Requirements

    Applicants must be a graduate and must have completed NYSC.A minimum of 1-3 years working experience in sales.

    Job Description

    Making appointments to meet new and existing customersUnderstanding your customers’ needsMaking presentations to promote new products and special dealsAdvising customers about delivery schedules and after-

    sales serviceKeeping in contact with existing customers in person and by telephoneRecording orders and sending details to the sales officeWatching your competitors and the products they are offeringGoing to conferences and seminars and keeping up with industry trendsMeeting sales targets.

    Plan potential customers & generate leads for the organisation.Maintain necessary data & records for future reference.Writing reports for Management and operations review

    Requirements

    Applicants must be a graduate and must have completed NYSC.A minimum of 3 - 5 years working experience in sales.Knowledge and experience using a sales software is an added advantage

    Method of Application

    Applicants should send their applications and CV's to : with the Job Title as subject of mail.

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