Global Operations is GE’s multi-functional shared services. We operate worldwide, transfer knowledge and work with every GE business to make our company simpler, better and more customer-
focused. Our culture promotes innovation, knowledge sharing, and collaboration in an open office environment that has leaders both sitting and working alongside their team.
We’re looking for entrepreneurial problem-solvers who are passionate about exploring new, efficient ways of working, while gaining exposure across multiple industries.
Join the team and help us deliver tomorrow’s GE, today.
Job Function : Finance
Business Segment : Global Operations Account Receivables Center of Excellence
Responsible for driving the cash collection process.
proactively raise customer disputes, initiate escalations and follow up on snag for timely resolutionManage assigned portfolio and set collections targets including review of client data, patterns and key trendsProactive follow up on timely and accurate cash application through provision of supportDelivery of manual customer invoices and dispatch of statementsIdentify and log customer complaints, disputes in the systemBe responsible for customer financial order approval / releases (if needed), by balancing the needs of the customer with the financial realities of their liquidityHave a controllership overview of the dunning cycle / lettersDeposit / Banking of customer cheques where the need arisesSupport Cash Application team gathering payment details from customer and reconcile account if neededAccomplish all responsibilities in line with GE's compliance and integrity requirements
Reporting, Metrics + Op. Mech. :
Ensure completeness of documentation and weekly visibility of collectible and non-collectible ARTrack all non-collectibles, initiate dispute tracking where applicable and provide accurate / complete detailsEscalate all accounts with payment risk and follow up for appropriate actionsPublish weekly AR status and quarterly trends by customers as well as cash forecastsDrive consistent metric definitions & process for measurement across all platforms
Leadership + Controllership :
Ensure compliance / adherence to Global Enterprise Standards & Controllership guidelinesCoordinate O2C and WCS teams, GE businesses, Controllership & Compliance teams
Qualifications / Requirements
Degree in Finance or Business Management or equivalent knowledge or experience or sound collections (3+ years) experience3+ years O2C or finance experience & exposure to virtual / remote teamExperience of work with multiple teams both GE & 3rd party across regionAbility to influence & work collaboratively with matrixed teamsStrong communicator, building relationships with internal partners & external customersIn Nigeria : a valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)In Nigeria : must have valid authorization to work full-
time without any restriction in NigeriaIn other countries than Nigeria : must have valid authorization to work full-time without any restriction in the role’s location
Sound computer skills : Excel is requiredKnowledge of business revenue recognition and Controllership policiesWillingness to drive issue resolution & manage escalationsAbility to deal effectively with rapid & changing prioritiesGood communications skills to manage stakeholder expectationsAbility to adapt quickly to changes
Method of Application
Interested and qualified? Go to to apply
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