A fast-paced HR Operations team, supporting key business areas in all aspects of HR. The HR Operations Function is a Shared Service, supporting Kantar businesses across West, East and Central Africa.
An opportunity for an experienced HR professional to provide an accurate and efficient HR Administration service for business and HR customers with respect to all aspect of HR Administration.
Managing the on-boarding process for starters at all levels, including :
Contracts of Employment
Right to Work checking
Probationary Period administration
Requesting employment references and pre-employment screening for new starters
Supporting Monthly HR Induction WebEx’s for all new starters
Handling general HR enquiries sent to our Case Management System; responding directly or escalating to other team members, HR Ops Team Lead / HRBP’s as necessary
Ensuring that all new processes are aligned to HR Operations Standards & Templates wherever possible.
Accurately maintaining the HR system and liaising with Payroll, ensuring maximum integrity and security of data.
Coordinating the administration of all employee lifecycle events, including Maternity / Paternity leave, Flexible Working requests, promotions and transfers, and exiting the business.
Administering the benefit schemes, ensuring employees are added and removed in a timely fashion and records are accurately maintained Medicals, Group Life Assurance,
Supporting the delivery of major projects such as Trainings, salary review, bonus, annual appraisals, and benefit renewals.
Providing support to self-service users of the HR system, Workday
Coordinate end to end, the Industrial Training Fund Activities from requesting training approvals to filing reimbursement claims
Ideally have experience in an administrative HR role, gained within a professionally run multinational HR function. Experience in a Shared Service HR Department would be advantageous.
Good understanding of HR systems and data maintenance, experience of Workday system would be an advantage.
Good Knowledge of relevant statutory bodies Industrial Training Fund Acts, Personal Income Tax Act (2011), Pension Reform Act 2014
Strong customer service skills
Good communication skills - able to communicate with employees
Well organised, with ability to work to tight deadlines
Ability to work well in a team and to work on own initiative
Strong understanding and respect for confidentiality