Retail Store Supervisor
Ntel Nigeria
Lagos
9d ago
source : myJobmag
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    Ntel is Nigeria’s most revolutionary 4G / LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-

    over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-

    based solutions and supreme service.

    Job Description

    To develop store strategies to increase customer acquisition, expand store traffic, meet sales & profitability goals and enhance customer satisfaction.

    Responsible for the day-to-day supervision of our retail outlets, including sales, staff, stock and resources management.

    Key Responsibilities

    Develop business strategies to increase customer acquisition, expand store traffic and optimize profitabilityConstruct, forecast, and manage sales and service transactions at the retail pointsGenerate leads through networking and other upselling techniques.

    Meet sales goals by training, motivating, mentoring and providing feedback to sales staffBuild, manage and lead a team of retail sales officers to generate revenue through the sales of ntel productsReport on weekly sales and service activities, make data driven decisions and coach the team based on results.

    Ensure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain outstanding store condition and visual merchandising standardsDeal with all issues that arise from staff or customers (complaints, grievances etc)Additional store manager duties as needed

    Education :

    Fluent in EnglishFirst degree or equivalent in Marketing or a related field

    Experience :

    Minimum 5 to 7 years experience including : 2 to 3 years experience in supervisory role4 years of retail & direct sales or marketing experience.

    Proficient in the use of relevant Microsoft office packagesProfessional Certification : Professional Certification in retail & direct sales or marketing is an added advantage

    Knowledge :

    Good knowledge of ntel’s products and servicesTelecommunication business savvy

    Skills / Physical Competencies :

    Problem Solving skillsAttention to detailsNetworking skillsInterpersonal skillsResult orientedCustomer Service skillsCommunication skillsListening skillsSelling skillsNegotiating skillsPersuasive skillsOrganisational skillsAnalytical skillsPresentation skills

    Behavioral Competencies :

    IntegrityProfessionalCustomer orientationAdaptablePositive attitude

    Quality / Technical Competencies :

    Computer & Information Technology Appreciation

    Method of Application

    Applicants should send their CV's to :

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