Administrative Supervisors are responsible for the overall administrative functions of their organization and often oversee the support of executives, as well. They supervise administrative staff, office managers and staff assistants, offering guidance and training while delegating work tasks and running payroll.
Exhibits a service orientation toward internal and external customers and maintains productive working relationships.
Actively participates and accomplishes organizational, departmental and workgroup goals and objectives
Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures
Maintaining a safe working environment; and, making hiring, termination, and disciplinary recommendations.
Provides coordination and oversight of resources including scheduling and supervision of work flow to ensure adequate coverage.
Establishes and implements procedures and practices to effectively manage customer service delivery.
Researches and resolves issues and implements solutions to enhance processes.
Organizes, evaluates, maintains and reports department-specific or administrative information.
Oversees the quality control of data maintained by administrative staff and identifies and addresses enhancements needed.
Serves as liaison with department staff and representatives of other departments on administrative and operational matters and resolves intra-departmental operational problems related to administrative support function.
Requirements and Skills
Having industry relevant experience
Proficiency in Microsoft Office programs, such as Word and Excel Ability to create spreadsheets and presentations
Note:lagos residents only should apply