Job Title : Business Managers - Various Positions
Client : Banking Institution
Salary : Excellent Package + Benefits
Reports to : SBG Head
Supervises : Profit Centre Manager, Account Officers
JOB OBJECTIVE(S) :
To manage customer relationships and drive the acquisition of businesses to achieve profit realization.
Role and Responsibilities :
Prepare annual marketing plans and strategies for liability generation to enable retail officers achieve target objectives.
Develop marketing plans and strategies for designated product ranges to enable achievement of targeted growth and profit objectives.
Monitor and control business office income and expenditure to ensure profitability.
Recommend the creation of risk assets to increase business office profitability
Provide operational management support for retail teams
Represent the bank within the wider community.
Contribute to the effective launching of new products to ensure favorable market response and optimum build-up of revenue
Facilitate, establish and maintain effective relationships with new and existing customers.
Evaluate market research and competitor analyses in order to formulate marketing plans and strategies.
Assume overall accountability for branch expenditure on products and services, such as the administration of consumer lending, current account transactions, overdrafts, credit cards and personal loans.
Monitor and assign targets to PCMs / account officers to ensure effective focus on target achievement
Maintain and acquire customer relationships to improve deposit liability growth and mix.
Providing strategic direction and operational support to employees
Defining and implementing the delivery of marketing strategies and targets
Coach and motivate employees to effectively execute their day-to-day tasks to meet corporate targets and delivery objectives
KEY PERFORMANCE INDICATORS (KPIS)
Achievement of set financial targets.
Timeliness in the Preparation of annual marketing plans and strategies.
Number of customer relationships improved on and established.
Number of Fraud cases recorded.
Number of Regulatory Infractions.
EDUCATION REQUIREMENTS :
Minimum Educational level Bachelor’s degree; higher degrees / MBA / professional certificates compulsory.
Minimum experience 10 year relevant experience.
Banking operations, policies and procedures
Bank products and services
Business development and acquisition
CBN Regulations and Policies
Good Knowledge of the markets
Key Skills :
Ability to evaluate needs of customers, and determine what products or service would best serve those needs.
Excellent Negotiation skills.
Good Communications skills(written and oral)
Strong Selling and marketing skills
Self-driven / proactive.
Strong business acumen.