General Manager, Operations
6d ago

Job description

Coordinate the daily operations and clearing of shipment respecting interconnect procedures and lead time in order to match the scope of work.

Lead the sea-freight and transport teams in areas of profitability, efficiency, and quality of service.

Responsibilities :

  • Supervise all administrative activities related to the section under his responsibility, including regular operational and inspection visits to each site.
  • Ensure and implement a tight follow-up with the operations and clearing team, to monitor and manage continuity in clearing and delivery of all traffic in accordance with our client’s expectations / satisfaction.
  • Implement statistics and status report per clients from pre-alert till delivery.
  • Ensure budget goals are achieved and operational cost controlled.
  • Oversee single goods declaration and processing for both import and export shipments.
  • Oversee customs examination and release of goods.
  • Oversee import and export operations in the seaport
  • Ensure immediate invoicing and archiving of closed files.
  • Managing conflicting situation that may occur between the different sections under his responsibility in close cooperation with the Country Managing Director.
  • Work closely with each section to develop and maintain a productive work team spirit by supervising, and reinforcing company rules and procedures.
  • Close liaison with commercial department to assist in addressing specific customer requirements and preparing appropriate technical solutions with associated costs in conjunction with the heavy lift expert.
  • Define, in conjunction with the Country Managing Director specific targets for each activity the company promotes.
  • Ensure operational procedures are put in place, updated when necessary, understood and respected.
  • Ensure QHSE are complied with within the zone of operation and that new regulations and licences are followed.
  • Develop and keep up formal and informal contacts with authorities.
  • Ensure that all operational corrective / preventive or improvement actions defined during meetings with the Country Managing Director are implemented.
  • Prepare reports on regular basis and send to the Country Managing Director.
  • Expectations

  • Minimum of Bachelor’s degree. Master’s degree will be an added advantage.
  • Eight years’ experience in transport, clearing & forwarding operations.
  • Sound knowledge of customs regulatory documents and the preparation and Classification of goods in the Customs Tariffs.
  • Must be a team player and manager with excellent communication skills
  • Good interpersonal relationship with customs and other Federal Agencies at the port.
  • Ability to use a computing system.
  • Apply
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