TECHNICAL SOLUTIONS ADVISOR
RusselSmith Group
Lagos, Nigeria
14d ago

Summary of Functions : Sales Management

Sales Management

Act as the primary technical interface between the customer and the company

Develop custom and effective technical solutions for upstream oil and gas operations, with a focus on Topside Asset Integrity Management and Subsea Inspection, Maintenance and Repair solutions

Identify, qualify and close sales opportunities; prioritize actions and plan for sales prospects

Advise Top Management on opportunities for expansion and alliances

Conduct regular customer visits to ensure appropriate sales call coverage of assigned accounts

Participate in the development of sales plans and strategies

Continually maintain a high level of cognizance and expertise with respect to the company’s services and technologies, the competitive environment, customer requirements and the emerging trends of the oil and gas industry

Identify customer / industry requirements concerning new products and applications and communicate information to Sales and Operations management

Ensure that existing and new customer requirements are well understood and communicated between the Business Development and Operations groups

Achieve agreed-upon sales targets and outcomes within schedule

Complete and deliver high quality, timely and accurate communications and administrative responsibilities including but not limited to : activity reports, customer management tool updates, forecasts and plans

Conduct / Participate in Customer presentations, Roadshows, Exhibitions and other customer engagement programs that are targeted at lead generation and eventual sales.

  • Make technical presentations and demonstrate how products or services meet customer needs;
  • Customer Relationship Management
  • Keep abreast with customer plans and problems; assist in the resolution of customer complaints

    Maintain Customer Relationship Management Tool(s) for accounts, including customer profiling, organization charts, visit reports and customer responsibilities

    Attend industry events for networking

  • Maintain contact with existing clients by making sure their needs are attended;
  • Search for new customers who might benefit from the Company’s products and services in the Oil and Gas Industry;
  • Develop long-term relationships with customers by managing and interpreting their requirements;
  • Research & Knowledge Management
  • Listen for and conduct research on opportunities for other service lines / technologies, market and competitive intelligence and communicate to other teams and management

    Attend training courses to develop knowledge of company’s key technologies, as well as competitor practices and new industry technologies

    Mentor or coach less experienced Sales Representatives

    Comply with all government, industry and company regulations and standards to ensure a healthy and safe work environment, as well as reduce environmental impact

    Educational Qualifications :

    Minimum of a Bachelor’s Degree in a related discipline. A background in engineering is preferred

    8+ years of upstream Oil and Gas Sector experience in topsides and / or subsea operations

    Experience Required : 5-10years

    5-10years

    Skills / Qualifications Required :

    Strong technical knowledge of upstream Oil and Gas Sector operations

    Proven ability to anticipate customer's needs and match them with appropriate products, systems and services

    Good interpersonal and sales skills with customers and inside personnel

    Good relationship management skills and openness to feedback

    Strong verbal and written communication skills

    Willingness to travel

    Prioritizing, time management and organizational skills

    Strong process orientation

    Proficient use of Microsoft Office applications

    Strong writing, public speaking and presentation skills

    Familiarity with Customer Relationship Management (CRM) tools to build productive business professional relationships

    Must be able to work independently

    Physical Demands :

    Occasional travel by airplane and automobile in conducting business is necessary. Regular use of the telephone and e-mail for communication is essential.

    Sitting for extended periods is common.

    Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

    No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computers, calculator, copiers, and FAX machines.

    Work Environment :

    The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor.

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