Customer Service Officer
Greenlife Pharmaceutical Limited
Lagos
14h ago
source : myJobmag
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  • mark us as Not Spam and add us to your contact list. Greenlife Pharmaceuticals Limited, a foremost and indigenous pharmaceutical business was incorporated in the year 1995 with RC No.

    269507 under the Laws of the Federal Republic of Nigeria. Our primary business focus is in healthcare delivery. The company has the vision of being a vanguard of healthy living and a choice companion to all her publics .

    The company has over time introduced some pharmaceutical products of various therapeutic segments, many of which have become brand leaders in the Nigerian pharmaceutical market.

    Greenlife Pharmaceuticals Limited is committed to the provision of affordable brands in Nigeria and beyond. Our expansion project has created the need for more credible and result oriented minds to join our team.

    Key Responsibilities

    Ensure that all feedback portals (, email addresses, chat sites, telephone lines) are functioningEnsure 24 hours turn-around time on emails and client letters including mails or issues that require further escalationTake ownership of customer issues and follow problems through to resolutionEnsure customer deliverables within turnaround time and ensure customer empathy, education and high standards of quality and service par excellence towards customers are in line with company's standardCoordinating and ensuring that quarterly statement is printed and distributed as at when due.

    Conduct regular customer survey on service delivery.

    Requirements

    A University Degree in any Social Science or HumanitiesMembership of any professional body will be an added advantageProficiency in the use of MS Excel, MS Word Working knowledge of customer service software, database and tools.

    Minimum of 5 years experience and maximum of 30 years of age.

    Method of Application

    Applicants should forward their Resumes and Cover Letters to :

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