Knowledge Management Specialist
DAI - Development Alternatives, Inc.
13d ago
source : myJobmag
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    Development Alternatives, Inc (DAI) is an international development company. For more than 45 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability.

    Currently, DAI is delivering results that matter in some 80 countries. Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines.

    Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.

    Job Code : 3926

    Location : Port Harcourt, Rivers

    Project Title : Market Development in the Niger Delta (MADE)

    Reports to : Monitoring and Results Measurement / Gender Manager

    Programme Overview

    Market Development in the Niger Delta (MADE) II is a 2 year phase II of an earlier 4.5 year programme that uses the Making Markets Work for the Poor (M4P) approach to generate pro-

    poor and inclusive economic growth in the non-oil sectors of the nine Niger Delta States. The programme’s stated objective is to raise the incomes of at least 155,000 poor people, 50 per cent of whom will be women, by up to 15 per cent.

    MADE II will also, identify and address livelihood and economic factors contributing to human trafficking, forced labour and modern day slavery in the region, particularly in Edo State.

    MADE II will pilot interventions aimed at tackling the root causes of MDS, strengthen efforts to combat slavery and reduce vulnerability.

    A target of increasing incomes or providing livelihood opportunities to 30,000 people (as part of the target to add 155,000 incomes increases) within at risk geographies and demographic groups.

    MADE II will focus on sectors such as ICT, hospitality and the creative industries to support investment and growth in sectors that are seen as aspirational’ and attractive to potential victims of trafficking, and thus reduce drivers for emigration.

    The programme’s base is Port Harcourt, with project offices in Abuja and Benin City.

    Objectives of the Position

    The knowledge management expert will coordinate knowledge management across the two components of MADE II. Working as part of the monitoring and results measurement (MRM) / gender team, the position holder will have lead responsibility for identifying opportunities within the programme for capturing and sharing knowledge and programme lessons as well as disseminating information and knowledge products that relate to the programme operations, achievement of major milestones and overall programme results.

    Specific Responsibilities

    Knowledge management strategy development :

  • Review and revise Knowledge Management Strategy developed towards the end of Phase I of MADE, which is specific to the market development programme;
  • Adapt the draft KM Strategy to respond to the needs of the Edo State Investment component of MADE II in order for the programme to have a single strategy document;
  • Seek the input of all key staff to ensure the KM Strategy meets the team’s expectations before the document is finalised for implementation.

    Implementation of Knowledge Management Strategy :

    Coordinate overall implementation of the KM Strategy, including lessons learning and disseminationSupport intervention managers in capturing, storing and disseminating programme related knowledge with key stakeholdersWorking closely with intervention managers, identify compelling success stories and case studies that should be shared with key stakeholders on a wide range of platforms.

  • Develop key knowledge products (including detailed case studies, innovative approaches, baseline reports, etc) and disseminate to key stakeholders through a wide range of platforms to be agreed by the management team on a case to case basis;
  • Collaborate with communications management to produce video documentary that capture programme results.Working closely with MRM manager, select and abridge success stories for the progress reports (Quarterly Progress Report and Annual Report) to illustrate key resultsLead planning for lesson learning and dissemination workshops as appropriateResolve issues related to knowledge management in a timely manner

    Capacity Building :

  • Update capacity development needs assessment conducted during Phase I of MADE and develop a capacity building strategy based on the needs identified;
  • Develop team members’ capacity to capture, store and share programme related knowledge and experiences;Provide training to team members on creating and retaining the institutional memorySupport Intervention Managers in developing success stories and case studies from each of the programme interventions

    Deliverables :

    Revised KM Strategy that addresses the need of both components of MADE IICase studies and success stories developed on a quarterly basisReport of staff capacity needs assessment focusing on knowledge management gaps and appropriate training strategiesReport of staff capacity development sessions addressing identified needsAnnual case studies (one per sector) developed to satisfactory standard for dissemination through international platforms Video documentaries of programme results produced for each value chain to trigger crowding-

    in and copying by market actorsSeries of knowledge products developed with intervention managers

    Key Skills & Qualifications

    Graduate degree in Communication Arts, Linguistics, English and Literary Studies or a related field5 years’ experience designing and implementing knowledge management strategies, preferably in the context of market development programmesDemonstrated experience leading complex teamsStrong business management and financial management skillsExcellent verbal and written skillsPrevious experience with DFID funded projects would be advantageousFluency English is required

    Summary & Responsibilities

    The Business Improvement Manager supports DAI’s outreach, business development, and service delivery in Nigeria through the timely collection and dissemination of key information linked to DAI’s portfolio of projects and activities.

    The Specialist will capture and share information on country context, programming trends, good programming practices, needed services, reliable partners and the like to enhance project effectiveness and facilitate broader engagement.

    Specifically, the Specialist will conduct research, produce short profiles and written products on diverse topics based on need, maintain knowledge databanks, and support learning and knowledge sharing events.

    Specific tasks include the following :

    Determine monthly DAI’s analytic and knowledge management needs; advise on strategies and workplans as neededSustain DAI’s knowledge databanks through timely entries and continuous fact-

    finding / verificationSupport / manage centrally-run knowledge sharing and outreach events, including workshops and conferencesWork collaboratively with knowledge management teams on DAI projects to understand latest communications, learnings, and learning activities and to ensure alignment and cohesion across DAI’s outreach effortsOrganize and oversee, as warranted, consultants hired to deepen DAI’s knowledge of issues and events in specific sectors and / or statesIdentify and share, when possible, creative, efficient and effective ways to understand and engage audiences, from peer implementors, to clients, to possible partnersAdhere to DAI’s quality assurance standards for all externally-

  • shared products (including leaflets, posters, banners, social media newsletters); ensure that products adhere to global DAI guidelines;
  • Qualifications

    Applicants must have a minimum of a Bachelor’s degree with 7 or more years of work experience or Masters’ / professional degree with 5 or more years of work experience in relevant areas to include : international development, research & analysis, business development, business services, and communications / knowledge management.

    In addition, s / he should demonstrate competencies in communicating to a wide range of stakeholders and audiences as well as excellent report writing, facilitationand inter-

    personal skills. The ideal candidate should display proven capacity for research, analysis, strategic planning, and work planning as well as an interest and experience in international development.

    Knowledge of infographic software a plus.

    Terms and Conditions for Employment

    This position reports to the Country Director and is based in Abuja with travel to program offices in Nigeria and work locations.

    DAI offers very competitive salary

    packages; however, local terms and conditions apply.

    Candidates who meet the above requirements ONLY should submit an application letter and an updated CV to ng recruitment using the name of the position and the location as the subject of the email on or before Wednesday 12 th September 2018.

    Only shortlisted candidates will be contacted for interviews.

    Method of Application

    Use the link(s) below to apply on company website.

    Business Improvement Manager - ng recruitment

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