Head Retail Sales
Work Place Centre Limited
Abuja
10d ago
source : myJobmag
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    The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

    Open Jobs

    Reports To : Divisional Director, Retail

    Supervises : Business Managers (Abuja I-III, Minna, Kaduna, Bank Branches (Kano, Jos & Lakoja)

    Job Summary

    To supervise and manage the activities of the company towards the development of viable and sustainable retail products and services distribution network.

    Functions & Responsibilities

    Supervise and closely monitor the Group’s activities to ensure that key performance indicators set out for each year are metEnsure the development of distribution outlets across viable economic locations within the countryEnsure the continued growth and expansion of AXA Mansard market share within the distribution market spaceSupervise the recruitment, training, development and performance appraisal of Professional Sales StaffSupervise, manage and mentor the Business Managers to ensure that they are able to develop and run viable business offices in their respective locationsEnsure that all team members have and maintain a detailed knowledge of company’s products and services and uses suck knowledge to maximize the sale of appropriate products that meets the needs of the customerEnsure adequate development and optimal utilization of the CRM platform to enhance overall customer experienceEnsure all customer data and transactions history is complete, current and up to date on the CRM platformConstantly maintains high level presence at social functions and events to enhance AXA Mansard market presenceDevelops clear succession plan for the respective roles within the GroupDevelops and coordinates all strategy development plans for the continued growth of the team and the businessCarry out any other assignment that might be delegated by the Divisional Director

    Qualifications

    Minimum of 10 years’ experience in Financial Services in which 5 years’ of the experience should be in the Insurance Business (Underwriting or Sales)

    Professional Qualification :

    CIIN / CII is an added advantage

    Skills / Competence Requirements :

    Excellent knowledge of Insurance ProductsExcellent Technical Knowledge of Insurance BusinessPeople management skillsAbility to speak local dialect will be an advantageProspecting and closing skills

    Personal Qualities / Attributes required :

    High level of initiative and ability to work with minimal supervisionExcellent Financial Analysis SkillsExcellent Analytical SkillsProficient Computer SkillsExcellent Business Writing Skills, Negotiation Skills, Relationship Management Skills & Presentation Skills

    Reports To : Head, Retail Sales North

    Supervises : All Pofessional Sales Staff

    Job Summary

    Upskill and motivate Sales Executives towards effectively implementing sales strategies for retail insurance sales.

    Functions & Responsibilities

  • Supervise sales of insurance products from all SpokesSupervise Sales ExecutivesRole play with key prospects through the sales process;
  • understand customer needs and then propose approaches for handling objections and closing businessMonitor Sales Executives liaison with customersActively seek new business opportunities and client accounts, do presentations to defend and convert businessReview Sales Executives sales reports to establish trends and identify areas for improvementIdentify appropriate product mix for Sales ExecutivesIdentify viable sales strategies to be implemented by Sales ExecutivesManage and maintain weekly, monthly and all required sales reportsManage development plans for Sales Executives Identify trends in retail business and proactively advice Group Head on potential actions to take.

    Identify and escalate actual and / or potential operational and administrative issues to the Group Head’s attentionAssist in identifying required resources and personnel to achieve revenue budget of the groupNegotiate rates with underwritersPresentation of the hub’s performance at the company’s MPR, QBR & Budget meetingsCarry out spot check on spokes from time to timeSeek approval for accepting / processing transactions when requiredCarry out appraisal for Sales ExecutivesEnsure that Sales Executives capture complete and accurate information on the CRM databaseAny other assignments given by the Group Head

    Qualifications

    First degree in any discipline5 years’ experience in Financial Services in which 2-3 years’ of the experience should be in the Insurance Business (Underwriting or Sales)

    Professional Qualification :

    CIIN / CII is an added advantage

    Skills / Competence Requirements :

  • Good knowledge of Insurance ProductsHigh level of initiative and ability to work with minimal supervisionIn addition, prospective candidate should have : Advanced Technical Knowledge of Insurance BusinessIntermediate Financial Analysis SkillsAdvanced Analytical SkillsIntermediate Computer SkillsAdvanced Business Writing SkillsAdvanced Negotiation SkillsAdvanced Relationship Management SkillsAdvanced Presentation Skills (adsbygoogle ).push( );
  • Reports To : Executive Director

    Supervises : All Marketing Team Members

    Job Summary

    To define and ensure the adherence to appropriate Marketing framework and procedures so as to minimize non-compliance with the policies & procedures as well as regulatory requirements

    Functions & Responsibilities

    Facilitate growth, sales and marketing strategies for the organisationDevelop segmentation, competitive analysis / market intelligence prospecting, lead generation, product and market development, pricing, promotions, communications and budgets, sales force effectiveness, strategic planning, services units and revenueRetention and growthDevelop programs with quantifiable objectives to measure resultsImplement and manage marketing budgetLeverage data and analytics to drive insightsPrepare overall marketing strategyModify or redirect business intelligence strategyIncrease revenue generationOversee and direct the efforts of the marketing teamOversee the development of new products

    Key Performance Indicators

    Conducts Company’s marketing strategyComes up with various responsibilities, from marketing communication, market research, distribution channel management, to product development, sales management and pricingPerform risk mitigationPrepare overall marketing strategyDevelop and measure key metrics around the business including user acquisition, conversion rates, engagement rates, satisfaction and renewal ratesCreate product roadmap

    Qualification and Requirements

    First degree in any disciplineRelevant Masters’ degree will be an advantageA recognized professional certification such as CIIN will be an added advantage, etc.

    Minimum of 15 years post qualification experience within the Insurance Services Industry.

    Skills / Competence Requirements :

    Sound knowledge of Insurance processes will serve as added advantageKnowledge of NAICOM and other regulatory guidelinesOperational risk

    Generic Skills :

    IntegrityIndependent mindedAnalytical skillsAttention to detailsProblem solving skillsResilience and TenacityInterpersonal skillsGood communication skills (oral & written)

    Supervisory Skills :

    LeadershipCoachingInitiative / Entrepreneurship / taking ownershipConflict managementOrganization & coordinationGeneral managerial / administration

    21st September, 2018.

    Reports To : Executive Director

    Supervises : ICT Team Members

    Job Summary

    To define and ensure the adherence to appropriate ICT framework and procedures so as to minimize non-compliance with the policies & procedures as well as regulatory requirements

    Functions & Responsibilities

    Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-

  • making of the Board & Management of the firm;Building on, implementing and communicating the firm ’s ICT strategy, operational plan, policies, procedures, systems and tools, ensuring these are tailored and adapted to suit the realities and needs across all levels of the organization;
  • Providing training and support for sound ICT management at all levels of the organization;Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
  • Providing a secure and efficient System & Network infrastructure to support the firm’s ICT requirements;To Create and keep under review an inspiring, compelling, forward looking and customer-

    centric vision for ICT within the firm which will help usTo win and deliver business and build our reputation further; work with all departments to secure the necessary resources to put in place the actions to achieve that vision.

    To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet firm’s expectations.

    Key Performance Indicators

    Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-

  • making of the Board & Management of the firm;Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
  • To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet the firm’s expectationsWriting technical responses to all Business-

    ICT requests and technical solution concepts and presentations to meet business needs and objectives.

    Qualification & Requirements

    First degree in any discipline.Relevant Masters’ degree will be an advantageMinimum of 8 years Information Technology experience within the Insurance Services Industry will be an added advantage

    Skills / Competence Requirements :

    Sound knowledge of Insurance processes will serve as added advantageKnowledge of NAICOM and other regulatory guidelinesOperational risk

    Generic Skills :

    Integrity Independent mindedAnalytical skillsAttention to detailsProblem solving skillsResilience and TenacityRelevant ICT Skills (Cisco,Premia Software etc)Interpersonal skillsGood communication skills (oral & written)

    Supervisory Skills :

    LeadershipCoachingInitiative / Entrepreneurship / taking ownershipConflict managementOrganization & coordinationGeneral managerial / administration

    21st September, 2018.

    Reports To : Managing Director

    Job Summary

    To define and ensure the adherence to appropriate Human Capital Management framework and procedures so as to minimize non-

    compliance with policies & procedures as well as regulatory requirements.

    Functions & Responsibilities

    Deliver recruitment services and advice to hiring managers within the business in order to manage expectationsDeliver a full HR generalist advice service in line with the organizations policies and proceduresEnsure workforce is performance drivenEnforce and ensure compliance to all legal and regulatory requirements pertaining to employee managementBeing involved in yearly reviews and staff appraisalGeneral knowledge of various employment laws and practicesExcellent interpersonal and coaching skillsAbility to work with various departments and foster teamworkAbility to work independently with minimal supervisionAble to collect and interpret data-

    based measurements to demonstrate the effectiveness or failure of the recruitment system from position opening to on boardingSkills in database management and record keepingAbility to maintain the highly confidential nature of human resources workExcellent organizational skillsMust be able to identify and resolve problems in a timely mannerFormulate HR Strategies within the company that will ensure the availability of highly skilled and motivated employees

    Skills / Competence Requirements :

    Sound knowledge of Insurance processes will serve as added advantageKnowledge of NAICOM and other regulatory guidelinesOperational risk

    Generic Skills :

    IntegrityIndependent mindedAnalytical skillsAttention to detailsProblem solving skillsResilience and TenacityRelevant ICT Skills (Cisco,Premia Software etc)Interpersonal skillsGood communication skills (oral & written)

    Supervisory Skills :

    LeadershipCoachingInitiative / Entrepreneurship / taking ownershipConflict managementOrganization & coordinationGeneral managerial / administration

    Qualification & Requirements

    First Degree in any discipline. Relevant Masters' Degree will be an advantageMinimum of 15 years post qualification experience in Human Resources Management within the Insurance Services Industry will be added advantage,

    Job Descritpion

    Ensure the bank is highly visible through cost effective media campaignsAdvice the management on the company’s strategy viewsBrand Management.

    Daily management and updating of all business information on the banks web siteArrange and manage events designed to promote the bank’s business (, Customer Fora, Product Launches etc.

    Internal communication to the firm’s stakeholders through e-mails and other agreed channelsDaily newspaper review and posting on internetTracking of relevant business information from the daily newspaper for future research activitiesStrategyTrack development within the industry and report to managementGenerate papers for public presentation for the Chief executive and the chairman.

    Establish and maintain a formidable media relationship to douse all negative reporting.Consistently communicate the activities of the bank to its internal stakeholdersGenerate strong public awareness for the bank business through the mediaEnsure good media positioning for the bank and build strong image for the Chief ExecutiveMaintain a positive public perception amongst the stakeholders

    KPI’s :

    Improved image perception among stakeholdersNumber of times the firm’s activities are mentioned in various newspapersZero negative reportTimely circulation of e-

    mails etc (One per Quarter)Quality relevance and frequency of information and reportsExternal and internal surveys on brand quality, perception, and awarenessImpact of information provided on the banks business and activities.

    Timeliness of information and reportsCustomers feedbackInternal and external improved public perception of the firm’s Strong relationship with the media that douses all negative perceptionStrong image bank account for the CEOStrong media appearance of the CEO

    Professional Requirements

    First degree in any business disciplineMinimum of 8 years, with experience in brand management / corporate communications

    Method of Application

    Applicants should send their CV's to : using "the job title and location" as the subject.

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