KEY ACCOUNT OFFICER - SALES
ibis Lagos Ikeja
LAGOS, South Nigeria, Nigeria
48d ago

French (Fluent)

Essential and optional requirements

A strong understanding of overall hotel business with its facilities and polices.

Must posses strong decision making skills

Relevant trainings or certifications in related field of sales and marketing is an additional advantage.

Ability to develop new sales techniques.

Ability to work effectively in a team environment.

Key tasks

You apply your unit's sales policy to develop and retain the customer portfolios for you area. You meet with customers : key accounts, difficult sales, training sales reps.

You initiate specific sales actions in the zone, in line with the global action plan. You adjust the sales action plan depending on information provided by operations.

You analyse and monitor market development : monthly reports, creating new dashboards, budget management... You are the key sales contact for the operations teams.

You are responsible for reaching or surpassing the sales zone's quantitative targets. You ensure that the brands' sales offers are true to word and that standards are applied.

Expected to be in charge and drive in house sales

Expected to be in charge of evening activities such as cocktails, professional events, etc

Expected to be in charge of E-sales like booking.com, Trip Advisor, expedia

Manage / Mentoring social media pages

Build and update data page

Assist the Sales & marketing manager at all times

Direct and manage all groups, transient and catering / banqueting sales activities to maximise revenue for the hotel.

Manage / direct all advertising, public relations and promotions.

Effectively communicates with other departments.

Actively participate in sales presentation, property tours and customer meeting.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to :

  • become more professional by acquiring new skills,
  • learn a second profession,
  • be more independent in guest relations,
  • receive recognition for their skills
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