Telesales Representative
Ngcareers Ltd
, NG
4d ago
source : Ngcareers Ltd

Prepclass is recruiting for fulltime Telesales Representative.

JOB DETAILS

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information / feedback by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and data
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Job Requirements

    Min Required Experience :

    Min Qualification : Diploma / OND / NCE

    Desired Courses :

  • Mass Communication
  • Desired Skills :

  • The ability to understand
  • Should encompass leadership qualities and should possess decision taking ability
  • Strong Busines
  • Proven organizational skills in a training environment and ability to work as part of a team
  • Other Requirements : REQUIREMENTS :

    REQUIREMENTS :

  • Payment and job continuity is strictly based on candidates ability to meet set target
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum of OND degree
  • Between ages 21 29
  • Should reside in Lagos, preferably Lagos mainland
  • If any company or recruiter demands money from you, please report to us immediately.

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